Get Your Emotional Support Animal Certification Online Today
Welcome to Service Pets! We’re here to help you get your pet certified as an emotional service animal with an ESA letter that’s guaranteed to work or your money back.
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Free Prequalifications!
ESA Letter Process
Service Pets connects you with licensed mental health professionals who can evaluate whether an emotional support animal is appropriate for your situation. Our online system lets you complete the consultation remotely and receive your ESA letter without scheduling in-office appointments. If you qualify, you’ll have documentation that meets Fair Housing Act requirements for requesting pet accommodations from your landlord.
1. Free Qualification Test
Answer a few quick questions, then schedule an appointment to meet with a licensed therapist.
2. Meet With a Licensed Therapist
One of our licensed psychologists will conduct an evaluation with you and your pet to determine if your pet meets the criteria for an emotional service animal (ESA).
3. Download Your ESA Letter
After the evaluation is complete, we will work with you and provide the necessary documentation needed to get your pet’s official ESA letter. This includes providing a signed letter from a licensed psychologist on our staff as well as any supporting paperwork required by law.
ESA Letter Benefits
- Save Money - with an ESA, you're exempt from paying any pet fees, pet application fees, and deposits.
- Live Anywhere - You can live anywhere you want, regardless of the pet restrictions in the building.
- No breed restrictions - Anywhere you decide to live, cannot discriminate on the type of dog breed you have.
- Bring your pet to work day is every day!
POPULAR QUESTIONS
ESA Letter Questions & Answers
To make sure your ESA letter is legally valid, it has to be issued by a licensed mental health professional such as a therapist, psychologist, or clinical social worker. While some states do permit primary care physicians or nurse practitioners to write them, the key requirement is that the provider is licensed and actively involved in your care.
They need to evaluate your mental health condition through a legitimate consultation. This isn’t a one-size-fits-all process. Your provider will take the time to determine if you have a qualifying condition such as depression, anxiety, or another disorder. Then, they’ll confirm that an emotional support animal is a needed part of your treatment.
An ESA letter is a signed document from a licensed mental health professional confirming that you have a mental health condition and that an emotional support animal is part of your treatment plan.
What a valid ESA letter includes:
- The provider’s name, license number, state of licensure, and contact information
- The date the letter was issued
- Your name as the patient
- A statement that you have a condition recognized in the DSM-5
- Confirmation that an emotional support animal provides therapeutic benefit for your specific condition
The letter doesn’t need to disclose your exact diagnosis. It only needs to confirm that a qualifying condition exists and that an ESA is clinically appropriate for your situation.
What the letter looks like:
Legitimate ESA letters are printed on the provider’s professional letterhead. You don’t need notarization, special seals, or “certification” stamps. These features often signal scam letters from online mills rather than legitimate documentation.
A legitimate letter doesn’t need to be a full review your medical history. It just needs the basics: your name, the professional’s license details, and the date it was issued. Most importantly, it has to state that you have a mental health condition covered by the DSM-5 and that an ESA is part of your treatment. Remember, you have a right to privacy. Meaning that your landlord can’t ask about your specific diagnosis or see your treatment history. As long as the letter confirms that a pro has evaluated you and found that an animal provides a “therapeutic benefit,” you’re good.
Psychiatric Service Dogs are trained to perform specific tasks that directly address a handler’s disability. Examples include interrupting panic attacks, reminding handlers to take medication, performing deep pressure therapy during episodes, or creating physical space in crowded areas. Because they perform trained work, psychiatric service dogs qualify as service animals under the ADA. This means they can accompany their handlers into restaurants, stores, hotels, and other public spaces where pets aren’t allowed.
Emotional Support Animals provide therapeutic benefit through companionship alone. They don’t require task training and aren’t limited to dogs. Cats, rabbits, and other animals can serve as ESAs. Their value comes from their presence, not from performing specific functions. ESAs are protected under the Fair Housing Act, which means landlords must allow them in no-pet housing with proper documentation. However, ESAs have no public access rights. Businesses can legally deny entry to emotional support animals.
Welcome To Our Family
Contact Service Pets if you need help determining whether you qualify for an ESA letter or want to understand how the process works. Our team can walk you through the requirements, explain what documentation you’ll receive, and clarify how ESA protections apply to your housing situation.